If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.
The following terms are applicable for any products that You purchased with Us.
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to INGUs Knowledge Academy Pvt Ltd, 193 Nehru Nagar 1st Main Road, OMR Kottivakkam, Chennai - 600096..
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to SkillsDA eLearning Portal, accessible from https://www.skillsdalms.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self-Paced eLearning:
Raise refund request within 3 days of purchase of course. Money back guarantee is void if the participant has accessed more than 10% content or downloaded any of our study materials videos, any supporting materials on the course from our site. Any refund request beyond 3 days of purchasing the course will not be accepted and no refund will be provided.
For Instructor Led Training (ILT):
Raise refund request within 3 days of purchase of course. Money back guarantee is void if the participant has accessed more than 10% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day. Also, In case a user downloads any supporting learning materials from our site for the course then the money back guarantee will be void. Any refund request beyond 3 days of purchasing the course will not be accepted and no refund will be provided.
If you have any questions about our Refund Policy, please contact us:
- By email: firstname.lastname@example.org
- By visiting this page on our website: https://www.skillsdalms.com/contactus
- By phone number: 9090589696